AAA {"dilemma":[{"titre":"#17","card_category":"Corruption","type":"dilemma","position":"first","dilemma":{"question":"Important clients are in the area and the only time they can meet you is in the evening, so you arrange to take them out for dinner.You have already received approval for the dinner and your intention is to ensure the cost is within your company policy limits.When you arrive at the restaurant the clients are already there, they have brought their spouses with them and they have ordered a large bottle of Champagne. What do you do ?","answer":[{"answer":"This is clearly no business dinner. You explain to your clients that you are not allowed to participate in such an evening and excuse yourself. ","reputation":"3","business":"-3"},{"answer":"These are very important clients. You pay the bill even if you will get a warning. ","reputation":"-3","business":"3"}],"consequence":"","feedback":"Gifts and hospitality are (still) a business tradition but can quickly turn into bribery.","feddback_complete":"Business diners are an important part of any relationship building and clients should not be slighted. However, they can quickly turn into bribery and we only accept gifts and/or invitations of modest value. We also have to ensure that any invitation remains business related - not simply an agreeable moment/pleasure.An explication of our policy is necessary in this case, the client needs to cover their additional expenses.","feedback_source":""}},{"titre":"#11","card_category":"Corruption","type":"dilemma","position":"Random","dilemma":{"question":"Your business partner, with whom you get along very well, is turning 50 and you would like to make a nice gesture. He is passionate about Formula 1.A friend working for a competitor tells you that they are offering two tickets for the Monaco Grand Prix for a value of 800 €. Your department rule stipulates that you should not offer anything more valuable than €50.What do you do?","answer":[{"answer":"You spend €50 on Formula 1 souvenirs and you invite him to your main site. You invite him to a touristic city close to your main site and you offer to organize an extended stay over the weekend with his family (at his own expense). ","reputation":"-3","business":"3"},{"answer":"A good friend of yours gets you and your client a backstage access for the Monaco Grand Prix. In exchange you offer him a gift of €50. On your expense report, you indicate your business partner as the recipient and not your friend. ","reputation":"-4","business":"5"}],"consequence":"","feedback":"False invoices or hidden presents are not acceptable. Gifts and hospitality are (still) a business tradition but can quickly turn into bribery.","feddback_complete":"Our actions are not dictated by what our competitors do or by the preferences of our business partners. False invoices or hidden presents are not acceptable. It is possible to explain to our partner that our anti-corruption policy does not allow us to offer him a larger gift. Or why not make a donation to an association that is important to your partner?","feedback_source":""}},{"titre":"#25","card_category":"General Ethics","type":"dilemma","position":"Random","dilemma":{"question":"You are part of the sales team for the Middle East and a trade embargo was just issued for one of the countries because of the local civil war. You have been working with most of your clients in this country for years and you know how much they struggle to keep their businesses running, to do their part to stop the small local economy from breaking down completely and to support their families.What do you do? ","answer":[{"answer":"Your company has to respect this embargo. You stop all sales. ","reputation":"1","business":"-1"},{"answer":"The risk is minimal: the sales volume there is very low and your products not arms related. You continue the sales to help the local families survive. ","reputation":"-3","business":"0"}],"consequence":"","feedback":"Going against trade embargos is illegal but abandoning honest clients is a tough decision as well.","feddback_complete":"Going against trade embargos is illegal but abandoning honest clients is a tough decision as well.In such a situation we have no choice but to follow the embargo rules. Some of our products have been classified as “weapon-able” and we risk considerable sanctions for not complying with international rules. Working with 3rd parties in neighbouring countries who charge themselves with delivering our products to our clients in the concerned region is a tempting solution but ethically doubtful, much like passive corruption.","feedback_source":""}},{"titre":"#27","card_category":"Corruption","type":"dilemma","position":"Random","dilemma":{"question":"You have been working with a large service provider for years. They deliver excellent work and when we need urgent help, they always find a solution within the day. Today, you received an invitation for their annual partner event, this time a VIP ticket for the next large soccer match in town and a party after the match. As usual, they invite you and the whole department, about 20 people.What do you do?","answer":[{"answer":"You accept the invitation but insist on paying a participation fee. It is important to maintain this excellent relationship. ","reputation":"-1","business":"1"},{"answer":"Of course you accept the invitation. As the whole department is invited, this is no case of bribery or favouritism. These events are always a great moment for your internal team building. ","reputation":"-4","business":"1"}],"consequence":"","feedback":"Gifts and hospitality are (still) a business tradition but can quickly turn into bribery. It makes no difference if they are directed at one person or a whole team.","feddback_complete":"Gifts and hospitality are (still) a business tradition but can quickly turn into bribery. It makes no difference if they are directed at one person or a whole team.Can you guarantee that you will be objective in the annual evaluation of this service provider compared to others after having attended this event and spending a great time with them and your team? Also, our team building activities should not be linked to partner events.In both cases, if our participation became known, we would be under suspicion of corruption and our reputation would be damaged. A slighted company, who lost against this service provider in our call for tenders, could use this against us easily, especially as the invitation is not business related and the value is considerable.","feedback_source":""}},{"titre":"#30","card_category":"General Ethics","type":"dilemma","position":"Random","dilemma":{"question":"You are running a small sales team 300 km away from our headquarters. A large clients suddenly displays a hostile attitude and declares that he is shocked about the association of Hager Group with the local far-right party. He considers stopping our partnership. Your investigation uncovers that one of your long-time team members is married to a man who has become a leading figure in this party. She herself participates in rallies regularly but stays in the background. Her professional performance is excellent, and she has never expressed any political opinion at work or made misplaced comments. What do you do?","answer":[{"answer":"The situation is unacceptable for our reputation. We negotiate a mutual cancellation agreement, even though she asks for a lot of money because of the lack of legal grounds. ","reputation":"-3","business":"3"},{"answer":"She must differentiate between her private and professional identity. You ask her to change her family name and use her maiden name instead. To compensate her efforts, we offer her a bonus payment. ","reputation":"-1","business":"0"}],"consequence":"","feedback":"Politics is a touchy subject: 37% of respondents admit to changing their opinion of a co-worker due to political affiliation. Hager Group respects our employee’s rights for political or religious engagements in their private life as long as it remains in the private sphere and can be separated from the professional person distinctly.","feddback_complete":"Politics is a touchy subject: 37% of respondents admit to changing their opinion of a co-worker due to political affiliation. Hager Group respects our employee’s rights for political or religious engagements in their private life. Also, we cannot push too far and disrespect basic personal freedom rights or even force a person to change elements that are part of an identity such as a name. However, our reputation is one of our most valuable assets and client concerns should also be priority for our actions. If it is impossible to offer her a back-office job on your small team and she does not wish to move to take up a new position at headquarters, a cancellation agreement is the only solution. If it has become impossible to differentiate the private from the professional person (mostly due to notoriety), we have to protect our reputation. (Source: "What to do when your boss and co-workers don’t share your political beliefs", 2019. Monster.com)","feedback_source":"(Source: "What to do when your boss and co-workers don’t share your political beliefs", 2019. Monster.com)"}},{"titre":"#20","card_category":"Corruption","type":"dilemma","position":"Random","dilemma":{"question":"You make a call for bids to find a new supplier in Asia. You retain two candidates with a preference for one with the most experience. This one offers you two concert tickets for a popular group for your personal use. You know they are rather expensive but nothing compared to the contract volumes if you choose this supplier. You are embarrassed but he confirms this as regular business practice to start off a good relationship.What do you do?","answer":[{"answer":"You refuse the gift and exclude the company from the call for bids. Such business practices are incompatible with our values. ","reputation":"3","business":"-1"},{"answer":"2 concert tickets are nothing. You accept the gift: cultural differences are something you have to take into account in business relationships and you don’t want to offend. ","reputation":"-3","business":"1"}],"consequence":"","feedback":"The negotiation of a contract must not give rise to conduct or facts that may be qualified as corruption or act of favouritism.","feddback_complete":"The negotiation of a contract must not give rise to conduct or facts that may be qualified as corruption or act of favouritism. This situation is particularly sensitive because the call for bids has not been decided yet. There is no reason to exchange gifts and any such action would qualify as bribery. However, excluding the company from any business with us is a harsh step, especially if they are the best partner. We should refuse the gift and explain our policy honestly and openly. If we decide to work with them it might be good to keep an eye open for further similar attempts.(Source: Chapter X of the Hager Group Ethics Charter)","feedback_source":"(Source: Chapter X of the Hager Group Ethics Charter)"}},{"titre":"#01","card_category":"Corruption","type":"dilemma","position":"Random","dilemma":{"question":"You are working on a project in a foreign country. Your objective is to extend your market share but you have serious problems with administrative permissions. Your N+2 is putting a lot of pressure on you and your boss. A local consultant offers to help you with the local administration: he has access to the right people, he only needs a certain sum of money to do so.What do you do?","answer":[{"answer":"You hire the local consultant, pay the sum he needs and let him take the necessary steps with the local administration. ","reputation":"-8","business":"8"},{"answer":"You network to meet the decision-makers yourself and pay them a special fee for faster processing of your documents. ","reputation":"-8","business":"6"}],"consequence":"","feedback":"Both solutions involve corruption, they are illegal and punishable. 13% of executive globally justifies making cash payments to win a business.","feddback_complete":"Both solutions involve corruption: directly, if you pay the decision-makers and indirectly if you pay the consultant to bribe the decision-makers. Both are illegal and punishable.Companies and individuals risk fines and reputational damage. Involvement in corruption can also destroy trustworthy relationships with partners. For a company, the law stipulates a fine of up to twice the amount of the proceeds of the offence.13% of executive globally justifies making cash payments to win a business.(Source: French anti-corruption law Sapin II; The 2020 McKinsey Global Payments Report.) ","feedback_source":"(Source: The 2020 McKinsey Global Payments Report.) "}},{"titre":"#15","card_category":"General Ethics","type":"dilemma","position":"Random","dilemma":{"question":"You are working on a new packaging concept. On the one hand, Marketing and Sales request a replacement of the current eco-packaging because it does not look good next to your competitors’ products. On the other hand, your Sustainable Development team is warning about a possible new regulation to reduce the environmental impact of packaging and a zero-plastics rule. What do you do?","answer":[{"answer":"You rework your eco-packaging to ensure we meet the upcoming regulations. You clearly highlight the eco-advantages to motivate clients to choose your product. As the new packaging is less robust, there is a slight risk of damage to our products. ","reputation":"8","business":"3"},{"answer":"Selling your products is key. You come up with a trendy new design and work with the communication team to keep a good reputation regarding environmental issues. You’ll see about new regulations once they are in place. ","reputation":"-6","business":"3"}],"consequence":"","feedback":"32% of all plastic packaging is not collected (not even considering recycling!) and plastic can take hundreds of years to degrade. Our public is better informed and more demanding than ever: green-washing is a clear 'No' and eco-design for packaging a must, but the packaging has to fulfil its primary purpose, to protect our products.","feddback_complete":"32% of all plastic packaging is not collected (not even considering recycling!) and plastic can take hundreds of years to degrade. Leaving out eco-conception in packaging design is no longer an option as our ecological footprint gains importance. In addition, our public is better informed than ever and green-washing is increasingly dangerous for a reputation.Hager Group packaging is already one of the most eco-friendly on the market. We can build on this head-start and create a competitive advantage, especially as our clients are paying more and more attention to environmental issues.It is evident, however, that our packing needs to fulfil its primary purpose, to protect our products, 100%. There can be no compromise on this level, but enough eco-friendly solutions exist to satisfy this requirement.","feedback_source":"(Source: ""2021: The Year Of The Package"", Forbes, January 2021)"}},{"titre":"#28","card_category":"Discrimination","type":"dilemma","position":"Random","dilemma":{"question":"You manage a team and one of your collaborators is giving you headaches. He is a foreigner and follows a different religion than you and the rest of the team. He complains a lot, is not very proactive, and has missed most of his objectives this year. His explication: the team is against him. They ignore him, don’t invite him for team lunches, send meeting invitations late. He has missed deadlines because nobody thought of translating the team communication for him. What do you do?","answer":[{"answer":"You are sorry but you know this will never work out. He does not fit the team. You discuss with him if he would prefer a job in a different team or support in finding a job elsewhere. ","reputation":"-3","business":"-3"},{"answer":"You hold a team meeting and tell everybody you expect them to behave like adults from now on. You ask him to stop complaining and the team to include him in all work. ","reputation":"0","business":"-1"}],"consequence":"","feedback":"Diversity in all aspects is beneficial: ethnically and culturally diverse companies are 36% more likely to outperform on profitability.","feddback_complete":"Hager Group employees represent more than 60 different nationalities and diversity is a valuable asset which allows our company to share different perspectives and offer varied experiences. Ethnically and culturally diverse companies are 36% more likely to outperform on profitability.Discrimination is based on personal and/or cultural believes that are often very deeply rooted and impossible to solve by one person alone. Telling people off will not resolve these underlying issues. You should work with your HR on how to address the problem in your team, how to train and coach and accompany everybody involved.(Source: McKinsey report, Diversity wins: How inclusion matters, 2020)","feedback_source":"(Source: McKinsey report, Diversity wins: How inclusion matters, 2020)"}},{"titre":"#12","card_category":"Discrimination","type":"dilemma","position":"Random","dilemma":{"question":"You work as the head of sales and have recently hired a woman as sales manager for one of your teams, composed of 15 very experienced male sales people. Rumours have reached you that the team is giving her hell and sales have dropped considerably. The team is frustrated and you will not reach your annual objective.What do you do?","answer":[{"answer":"You lay her off because of the unsatisfactory performance. Even if this is a gender issue, she has to be able to manage this in her senior position. A man with such sales results would not get a second chance either. ","reputation":"-6","business":"3"},{"answer":"You work with HR to find a different position for her. To motivate the team you tell them behind her back that she will be gone soon. ","reputation":"-3","business":"3"}],"consequence":"","feedback":"Discrimination is harmful to individuals, teams and overall company cultures and performance but at the current rate, it will take 202 years to achieve gender parity in the workplace.","feddback_complete":"Discrimination is harmful to individuals, teams and overall company cultures and performance but at the current rate, it will take 202 years to achieve gender parity in the workplace. Discrimination is based on personal and/or cultural believes that are often very deeply rooted and impossible to solve by one person alone. She cannot be expected to overcome such a situation on her own. In addition, telling a team behind the back of their manager that he/she will be gone soon is a huge lack of respect and is more likely to lead to mistrust rather than motivation. An open analysis of the situation is required. If a case of discrimination is confirmed, corrective actions, trainings, coaching and team building sessions can be set up together with HR. If there is no case of discrimination, then her unsatisfactory sales/leadership performance can be addressed.(Source: The World Economic Forum, 2020)","feedback_source":"(Source: The World Economic Forum, 2020)"}},{"titre":"#13","card_category":"Dishonest behaviour","type":"dilemma","position":"Random","dilemma":{"question":"You are working on a new product homologation. Your competitor has been on the market for months now and you need to get this homologation as fast as possible to catch up and finally generate profits. Unfortunately, latest internal product tests have revealed another minor non-conformity, not security related. What do you do?","answer":[{"answer":"You produce a "golden sample" of the product that will pass all tests. Once you have the homologation, you sell your non-conforming version until you have had the time to fix the non-conformity on a large scale. ","reputation":"-8","business":"8"},{"answer":"You take the time to fix the non-conformity even if it delays the homologation. In the meantime, you work with your sales people to bypass customs or - if necessary - to convince them to get your non-conform products on the market without the necessary papers. ","reputation":"-8","business":"6"}],"consequence":"","feedback":"Producing a golden sample would be fraudulent, but bypassing or corrupting customs is illegal as well.","feddback_complete":"Producing a golden sample would be fraudulent, but bypassing or corrupting customs is illegal as well.We need to rely on our value of courage in this case and speak to our superiors to either extend deadlines or get additional resources to solve the problem quicker. ","feedback_source":""}},{"titre":"#29","card_category":"Harassment","type":"dilemma","position":"Random","dilemma":{"question":"You are a male sales representative and your new female colleague asks you to accompany her for a visit of one of her major clients. Surprised, you ask why and she admits that she has been receiving extremely explicit SMS with sexualized content from this client. He has proposed meeting times during the evenings and at external locations. Apparently, your manager told your colleague not to overreact because the client is so important. What do you do?","answer":[{"answer":"You support your colleague and accompany her for visits. You request these to take place during regular business hours and at the client’s office. ","reputation":"-3","business":"0"},{"answer":"You visit the client together with her and when she leaves the room to answer a call you ask the client to stop harassing her. ","reputation":"-3","business":"-1"}],"consequence":"","feedback":"Sexual harassment creates a hostile or offensive work environment and women who were sexually harassed are 6.5 times more likely to switch jobs.","feddback_complete":"Employers are responsible for ensuring that employees do not face harassment in their workplace. Besides the moral obligation, they also have a legal one to take reasonable steps to protect their employees and will be legally liable if they fail to do so. Even economically, it is important to react because sexual harassment creates a hostile or offensive work environment and women who were sexually harassed are 6.5 times more likely to switch jobs. However, you are not the right person to solve this issue. Dealing with the client together would not resolve the underlying issue and he would most likely continue to harass your colleague at every opportunity, via SMS… while confronting the client is risky. The client might change behaviour or be affronted by your “accusations” and the “rumours” your colleague is spreading. It is unlikely this will change things for the better for your colleague or the business relationship.The best way forward is to support your colleague and help her address the topic with her HR as your manager fails to do his job. The client could be approached by her or by an official channel and we could consider a different account manager.(Source: Thomson Reuters Practical Law)","feedback_source":"(Source: Thomson Reuters Practical Law)"}},{"titre":"#18","card_category":"General Ethics HR","type":"dilemma","position":"Random","dilemma":{"question":"You are working in HR and a team manager asks for your help. During a business trip with one of her collaborators a couple of months ago, she was shocked by his alcohol consumption and misplaced behaviour towards clients during the dinner. She has monitored the collaborator since then and is now convinced that he is often drunk at work. When she confronted him with her suspicions, he denied everything. He has been working in your company for several years, his results have always been excellent and nobody has ever complained about him before. What do you do? ","answer":[{"answer":"You have a discussion with him and offer help. However, as long as he denies everything, you have to respect his privacy and leave things at that. ","reputation":"0","business":"0"},{"answer":"He might become a danger to himself or show inappropriate behaviour towards partners again. You try to find witnesses and proof for his situation, and, on a random day, ask him to do a sobriety test to get things moving. ","reputation":"0","business":"0"}],"consequence":"","feedback":"10 - 20 % of work accidents are related to alcohol and as an employer, we are legally responsible for the health and safety of our employees.","feddback_complete":"10 - 20 % of work accidents are related to alcohol and as an employer, we are legally responsible for the health and safety of our employees.Legally, there is not much to be done; ; even a sobriety test is only legal if it is mentioned in our Rules of Procedure. The misconduct towards clients could be reason for a warning but not the drinking problem itself. It would be best to involve the company physician who can judge the person’s capacities for his post and encourage further steps.","feedback_source":""}},{"titre":"#08","card_category":"Fraud","type":"dilemma","position":"Random","dilemma":{"question":"You are working in Finance and you have received a strange invoice: a consulting company charges 145,000€ for an intervention of a week only. Your investigation shows that the company is run by the nephew of one of your top managers.That's bad timing: it is this top manager who must validate the promotion you are hoping for! On top, your direct manager tells you not to worry and to pay the invoice.What do you do?","answer":[{"answer":"You trust your manager. You have done your job and alerted her and she must have a good reason to validate the payment. ","reputation":"-4","business":"-6"},{"answer":"You pay the invoice and wait to get your promotion. Afterwards, you raise an alert concerning the invoice and your manager. ","reputation":"-4","business":"-3"}],"consequence":"","feedback":"An employee can cause a median loss of $60K, a manager $150K, and an executive $600K. In fraud cases only 15% of companies recover all their losses, 53% recover nothing.","feddback_complete":"Regardless of an organisation’s sector of activity or size, an employee can cause a median loss of $60K, a manager $150K, an executive $600K.We should never pay an unjustified invoice. Once the money is gone, it is very difficult to get it back. In fraud cases, only 15% of the concerned companies recover all their losses, 32% make a partial recovery and 53% recover nothing. When in doubt, an investigation has to take place immediately. Let's talk has an urgency option where alerts are treated within 24h.(Source: ACFE - Report to the Nations - 2020 Global study on occupational fraud and abuse)","feedback_source":"(Sources: ACFE Report to the Nations, 2020 Global Study on occupational Fraud and Abuse.)"}},{"titre":"#23","card_category":"Conflicts of Interest","type":"dilemma","position":"Random","dilemma":{"question":"You are responsible for the renovation of one of your company's production sites. 5 months ago, the chosen construction company was caught in a major corruption scandal and is now filing for bankruptcy. You are also in the middle of building your personal house. When you mentioned your trouble to your private construction company, they made a good offer for the production site and your manager agreed to work with them. The work has already started.Today, you received a new cost estimation for your house and it is 15% lower – for no reason. ","answer":[{"answer":"You did not ask for anything, the two contracts were signed independently of one other, your manager approved… You can accept this nice surprise. ","reputation":"-3","business":"0"},{"answer":"This might look fishy to an outsider even though you did not ask for anything. You ask the construction company to split the reduction between the two contracts. ","reputation":"-3","business":"0"}],"consequence":"","feedback":"The situation could be interpreted as corruption and personal enrichment and you are also in a conflict of interest as you pilot the project. ","feddback_complete":"It is very unlikely that the construction company reduced the price of your house because you are such a nice person. The situation could be interpreted as corruption and personal enrichment and you are also in a conflict of interest as you pilot the project. You need to refuse the offer, even if this is very difficult. At work, you also need to declare the conflict of interest to your hierarchy and somebody else needs to take over the handling of the partner account and all negotiations.","feedback_source":""}},{"titre":"#16","card_category":"Dishonest behaviour","type":"dilemma","position":"Random","dilemma":{"question":"You are in charge of buying a new machine for your production site in Obernai and you have two offers: 1. An original machine from Germany, very expensive 2. A counterfeit machine from Asia that costs 50% less. Your functional manager made it clear that you should buy the counterfeit one to save money. Your hierarchic manager does not want any counterfeit product/machine.Which machine do you buy?","answer":[{"answer":"You buy the original. Your company suffers from the counterfeit production of its products, you will not participate in this. ","reputation":"6","business":"1"},{"answer":"You buy the counterfeit machine and save 500,000€. Everyone has to contribute to running the company as efficiently as possible. ","reputation":"-6","business":"6"}],"consequence":"","feedback":"Counterfeited and pirated products account for about 5 % of imports to the EU. Thus the relative impact of counterfeiting is twice as high for the developed economies of the EU as it is for the world as a whole.","feddback_complete":"It is everyone's obligation to find the best solutions on the market and reduce our expenses as much as possible. If a low-cost machine guarantees the same quality and durability, it can be the best solution. Counterfeit machines, however, are illegal and Hager Group does not participate in such activities.Counterfeited and pirated products account for about 5 % of imports to the EU. Thus the relative impact of counterfeiting is twice as high for the developed economies of the EU as it is for the world as a whole. Counterfeiting and piracy are a threat to sustainable business models based on intellectual property and patenting, because they also discourage innovation and work against the economic growth that is based in it.(Source: "COUNTERFEITING AND PRODUCT PIRACY", Europol.)","feedback_source":"(Source: "COUNTERFEITING AND PRODUCT PIRACY", Europol.)"}},{"titre":"#02","card_category":"Dishonest behaviour","type":"dilemma","position":"Random","dilemma":{"question":"You are a product manager and you have a problem with one of your product lines: prices are too low, your company and your competitors are basically losing money!At the Electrical Devices Association meeting, you meet your 3 competitors: they discuss a price raise of 8% to solve the problem.What do you do ?","answer":[{"answer":"You share the information with your manager, monitor market developments, and when prices rise, you raise our price too.","reputation":"-6","business":"6"},{"answer":"You denounce your competitors to market authorities to protect your company from being accused of participation in a price agreement. ","reputation":"1","business":"1"}],"consequence":"","feedback":"Participating in a price agreement, even passively, is illegal. In 2018, when Legrand, Rexel, Sonepar and Schneider Electric were charged with cartel pricing and corruption, 12 police searches were carried out on company premises. ","feddback_complete":"Denouncing our competitors is a very harsh step (with very little proof) and would damage our mutual trust and our cooperation with them on other topics. Participating in a price agreement, even passively, is forbidden. During meetings with competitors, when prices or market share allocations are discussed, Hager Group representatives must leave immediately and request that the reason for the departure be recorded in the meeting protocol. In 2018, when Legrand, Rexel, Sonepar and Schneider Electric were charged with cartel pricing and corruption, 12 police searches were carried out on company premises.(Source: Reuters, France, September 2018)","feedback_source":"(Source: Reuters, France, September 2018)"}},{"titre":"#26","card_category":"Confidential Information","type":"dilemma","position":"Random","dilemma":{"question":"You are working in sales and are speaking with an important distributor you have known for years. He asks you about the planned product launch of one of your competitors and wants to know what you are planning in this area. When you tell him you have no information about the product launch, he sends you your competitor’s confidential presentation. Asked about his source for this information, he only laughs.What do you do?","answer":[{"answer":"You use the information. It might not be publically available but you have obtained it legally by building a good relationship with this distributor. ","reputation":"-3","business":"3"},{"answer":"You are shocked by the distributor’s behaviour. You delete the email and are careful about what information you share with this distributor. ","reputation":"3","business":"0"}],"consequence":"","feedback":"Sharing confidential information, no matter if it is internal or external, is illegal and data protection has become a real issue.","feddback_complete":"As mentioned in Chapter 2 of our Ethics Charter, "we refuse to engage in any form of unfair competition towards our competitors and commit to limiting the collection and use of information related to our competitors' sales and industrial activities, in full compliance with legal provisions".Sharing confidential information, no matter if it is internal or external, is illegal and data protection has become a real issue. It needs real courage not to use this information but you should keep in mind: -How does this distributor handle Hager Group information if he is so careless about our competitor’s information?-What will the distributor ask in return for the favour one day?-Our decisions are not based on what our competitors do but on our strategy and road maps. Do we really need this information? ","feedback_source":""}},{"titre":"#10","card_category":"Harassment","type":"dilemma","position":"Random","dilemma":{"question":"For one of your projects, you have to cooperate with a team you barely know. By accident, you come across a very aggressive discussion between the manager of this team and an employee. Surprised, you asked around and apparently, this manager treats several of his employees very badly all the time. He has been in your company for a long time, he produces excellent results and nobody has ever complained. What do you do?","answer":[{"answer":"You confront the manager and tell him that such behaviour leaves a bad impression. You ask him to stop and threaten to denounce him otherwise. ","reputation":"-3","business":"-1"},{"answer":"You've never heard anything bad about this manager and towards you he is hard but fair. Different employees require different management styles. You let it drop. ","reputation":"-3","business":"-3"}],"consequence":"","feedback":"Bullying is a complex problem with frequent relapses, and nothing justifies it. The only way to stop it is to speak up.Astonishing 94% of employees questioned in a recent study said they had been bullied in the workplace. The most common methods: aggressive email tones (23.3%), co-workers’ negative gossip (20.2%) and someone yelling at them (17.8%).","feddback_complete":"Changing behaviour or solving the underlying issue cannot be done by simply telling the manager to stop. Bullying is a complex problem with frequent relapses and it is not your role to monitor this manager over time.Astonishing 94% of employees questioned in a recent study said they had been bullied in the workplace. The most common methods: aggressive email tones (23.3%), co-workers’ negative gossip (20.2%) and someone yelling at them (17.8%).Keep in mind: No results justify bullying and the fact that people are too afraid to speak up or complain is usually an integral part of it. Possible costs of bullying: reduced productivity, absenteeism, an overall hostile work environment, costs to recruit and train new employees, compensation claims, costly, and embarrassing legal issues, and resulting poor public image and negative publicity.(Source: "New Study Says Workplace Bullying On Rise: What You Can Do During National Bullying Prevention Month", Forbes, October 2019)","feedback_source":"(Source: "New Study Says Workplace Bullying On Rise: What You Can Do During National Bullying Prevention Month", Forbes, October 2019)"}},{"titre":"#19","card_category":"Harassment","type":"dilemma","position":"Random","dilemma":{"question":"A colleague tells you that he saw your manager touching the buttocks of your only female team member several times and that she pushed him away and looked very unhappy. You have never seen anything personally. What you know is that your manager took her off one of her major projects recently. What do you do?","answer":[{"answer":"It is not your place to do anything. You did not see anything, it might only be gossip. This kind of rumour can ruin a career. ","reputation":"-3","business":"-3"},{"answer":"You did not see anything but in such a situation there cannot be any doubt. You contact HR to report the situation. ","reputation":"3","business":"3"}],"consequence":"","feedback":"Women who were sexually harassed are 6.5 times more likely to switch jobs. Such situations require delicacy but we should never ignore them.","feddback_complete":"Sexual harassment is a form of sex discrimination. It creates a hostile or offensive work environment and women who were sexually harassed are 6.5 times more likely to switch jobs. All genders can be victims. 51% of organizations have implemented new harassment policies following the #Metoo movement.Such situations require delicacy, but we should never ignore them. However, instead of raising an alert yourself, it would be best to talk to the woman directly to confirm the allegation, and to propose your help to raise an alert.(Sources: Sexual Harassment - Legal Standards - Workplace fairness 2021; Thomson Reuters Practical Law; The 2021 Guide to Workplace Sexual Harassment, i-sight software)","feedback_source":"(Source: Sexual Harassement - Legal Standards - Workplace fairness 2021)"}},{"titre":"#14","card_category":"General Ethics HR","type":"dilemma","position":"Random","dilemma":{"question":"You are working as an assistant. Your manager asks you to organize his next business trip and to make sure you book an Air Humbug ticket so he can collect the miles as usual. Your search shows you a slightly cheaper ticket of another airline. What do you do?","answer":[{"answer":"You buy the cheapest ticket because one of your objectives this year is to reduce travel cost. ","reputation":"0","business":"1"},{"answer":"You buy the Air Humbug ticket: it's only 10% more expensive and it is important to keep your management motivated. ","reputation":"0","business":"-1"}],"consequence":"","feedback":"The interest of the company prevails over personal interest and management receives other compensations and motivational pay elements.","feddback_complete":"Our travel policy clearly supports choosing the cheapest offer and managing our resources efficiently. Multiplied by our number of business travels per year even small savings add up to considerable sums. The interest of the company prevails over personal interest and management receives other compensations and motivational pay elements.","feedback_source":""}},{"titre":"#21","card_category":"General Ethics HR","type":"dilemma","position":"Random","dilemma":{"question":"You discovered that your manager gave his 6 months old work tablet he used very rarely to his children. Now, he complains that they broke it and he has to order a new one. He asks your team if anybody also needs new equipment: a tablet, new smartphone?What do you do?","answer":[{"answer":"That’s lucky; you need a new professional phone anyhow. Yours has had its days and you need to charge it at least twice a day. ","reputation":"0","business":"0"},{"answer":"This is a lack of respect for company property. You do not feel like standing up to your manager, so you denounce him anonymously. ","reputation":"0","business":"0"}],"consequence":"","feedback":"Hager Group equips its employees with the tools needed to accomplish work. In this situation, Hager Group equipment has clearly been diverted from its purpose. ","feddback_complete":"Hager Group equips its employees with the tools needed to accomplish work. In this situation, Hager Group equipment has clearly been diverted from its purpose. If you have the courage, it would be best to discuss with your manager directly. Raising an alert should be our last resort. Such an exchange could also be interesting in relation to the progressive overlap of privacy/work: Home office, bring your own device...","feedback_source":""}},{"titre":"#07","card_category":"General Ethics HR","type":"dilemma","position":"Random","dilemma":{"question":"You are working in HR and one of your operators, who has been with us for 17 years, was just caught stealing coins out of the bags of colleagues. He stole the sum of €85 and admitted the theft. What do you do?","answer":[{"answer":"There was never another problem with him: you warn him verbally that he must not do it again. ","reputation":"0","business":"-1"},{"answer":"Stealing on the workplace is a serious mistake: you lay him off immediately to send a strong message to the teams. ","reputation":"0","business":"-1"}],"consequence":"","feedback":"For a responsible employer, the severity of sanctions must take into account many factors such as the premeditation of the act, the extend of the damage done, the personal situation.Companies of all industries and sizes operating all around the world lose 5% of their revenue to employee theft each year. That’s more than $4.5 trillion in annual financial damage on the global level.","feddback_complete":"Companies of all industries and sizes operating all around the world lose 5% of their revenue to employee theft each year. That’s more than $4.5 trillion in annual financial damage on the global level. For a responsible employer, the severity of sanctions must take into account many factors such as the premeditation of the act, the extend of the damage done, the personal situation. We need to be fair towards the victims but a lay-off after 17 years without error is also harsh. We should ask about the offender's personal background and present him with any offers of help. As a sanction, he could also be suspended for several days and transferred to another team.(Source: Smallbizgenius, January 2021)","feedback_source":"(Source: Smallbizgenius, January 2021)"}},{"titre":"#05","card_category":"Conflicts of Interest","type":"dilemma","position":"Random","dilemma":{"question":"You are a buyer in your company. You just found out that your manager owns 25% of one of your suppliers and that he also manages this supplier's account.This company sells top quality products but their prices are also way above standard range.When you ask your manager for an explanation, he tells you that a call for tenders was made and everything is in order.What do you do?","answer":[{"answer":"You are not comfortable with the situation: you denounce him anonymously, so somebody can check the call for tender. ","reputation":"3","business":"1"},{"answer":"You trust your manager: there was a call for tenders and the best supplier was selected. ","reputation":"-3","business":"-1"}],"consequence":"","feedback":"The impacts of a conflict of interest or fraud are too important to keep silent: Reputational damage, loss of money, harm of our integrity internally.","feddback_complete":"The impacts of a conflict of interest – and possibly fraud – are too important to keep silent. Our reputation is at stake, we might be losing money, and this sets a negative example internally and damages our integrity!An employee with an interest in a company that works with Hager Group must disclose this conflict of interest openly and must withdraw from any decision-making process concerning this company.","feedback_source":""}},{"titre":"#09","card_category":"Conflicts of Interest","type":"dilemma","position":"Random","dilemma":{"question":"You are working in HR and recruiting. One of the candidates is the son of one of the top managers of your company. According to your evaluation, his son isn't the favorite but his father keeps calling you, praising his merits highly and claiming that he could bring real value to the company.What do you do?","answer":[{"answer":"You hire his son. After all he knows the company and he knows his son best. ","reputation":"-1","business":"-2"},{"answer":"You don't want any trouble with your career: you do not hire his son but you tell him that it was not your fault and the final choice was made by the head of department. ","reputation":"1","business":"1"}],"consequence":"","feedback":"Nepotism causes considerable damage to companies, economies and political systems worldwide.","feddback_complete":"Nepotism causes considerable damage to companies, economies and political systems worldwide.Nepotism is often done unthinking and with a conviction of doing something good for the company. It is also difficult to stand up to superiors. However, our recruitment processes allow us to identify the right person for the right mission and the manager should receive a warning about his inappropriate behaviour.","feedback_source":""}},{"titre":"#22","card_category":"Responsible Sourcing","type":"dilemma","position":"Random","dilemma":{"question":"You are working in sourcing and have just seen a news report accusing your supplier of tantalum (a rare metal) of child labour, slavery, and guerrilla financing in the Democratic Republic of Congo. This comes as no surprise, tantalum is a classified conflict mineral and most suppliers are thus accused. You also cannot replace tantalum in your company's electronic products.What do you do?","answer":[{"answer":"Finding a better supplier is impossible. Instead of wasting your company's resources on an impossible search, you propose to support a well-known NGO, who tries to improve living conditions locally. Thus you can be sure of a positive impact. ","reputation":"-6","business":"0"},{"answer":"This is against your personal values. Even if it takes time and you might not be able to find a better supplier or convince your management to switch, you start the search. ","reputation":"8","business":"-3"}],"consequence":"","feedback":"Ethical sourcing and control of our sourcing chain is very complex but also part of our social responsibility. Laws are becoming more demanding, for example the 2021 European ""Conflict Minerals Regulation"". It aims to help stem the trade of these 4 minerals to combat the financing of armed conflicts and forced labour in the mines.","feddback_complete":"Ethical sourcing and control of our sourcing chain is very complex but also part of our social responsibility. Laws are becoming more demanding, for example the 2021 European ""Conflict Minerals Regulation"". It aims to help stem the trade of these 4 minerals to combat the financing of armed conflicts and forced labour in the mines.Clients, partners and public authorities require us to report on where we source and our brand name should not be tarnished by being involved in such business practices. Initiatives such as “Conflict-Free Tin Initiative” or “Solutions for Hope” could provide solutions.(Source: Europeen Comission, December 2020)","feedback_source":"(Source: Europeen Comission, December 2020)"}},{"titre":"#24","card_category":"Confidential Information","type":"dilemma","position":"Random","dilemma":{"question":"You are a product manager. Your neighbour and friend used to work for one of your competitors until she was laid off because of differences with her management. Now, she is seeking revenge. She gave you a USB stick with all the details of the product this competitor is going to launch next year.What do you do?","answer":[{"answer":"You did nothing illegal to obtain the information and in this commercial war, you cannot let this occasion slip. Your competitors would do the same. ","reputation":"-3","business":"4"},{"answer":"Any information except cost and margins will be available on the market soon enough. You delete the cost and margin information and share the rest with your team. ","reputation":"-2","business":"1"}],"consequence":"","feedback":"Attention Cybersecurity: Never use a USB stick from a third party and plug it into our systems!! According to employee fraud case statistics, 59% of ex-employees admitted to stealing the company’s sensitive information when leaving previous jobs.","feddback_complete":"Attention Cybersecurity: Never use a USB stick from a third party and plug it into our systems!! According to employee fraud case statistics, 59% of ex-employees admitted to stealing the company’s sensitive information when leaving previous jobs.As mentioned in Chapter 2 of our Ethics Charter, "we refuse to engage in any form of unfair competition towards our competitors and commit to limiting the collection and use of information related to our competitors' sales and industrial activities, in full compliance with legal provisions."Of course, the risk of being caught is non-existent and the information is valuable. It takes great moral courage not to use this USB stick. However, you should have refused it in the first place. We do not use stolen data.","feedback_source":"(Source: "Ripping Off the Boss: 33 Surprising Employee Theft Statistics", January 2021)"}},{"titre":"#04","card_category":"Responsible Sourcing","type":"dilemma","position":"Random","dilemma":{"question":"You are a buyer in your company.One of your suppliers is a very reliable partner and their prices are unbeatable. They respect local laws in their country.However, you just found out that they do not respect your social and environmental standards: there are serious safety problems in their factories and they considerably pollute the local water systems. What do you do?","answer":[{"answer":"You work with the supplier to set up new processes respecting your standards knowing fully well you have no means to control if they are respected.","reputation":"4","business":"3"},{"answer":"You decide to change suppliers immediately: you find a new partner who respects your standards but is twice as expensive.","reputation":"8","business":"-6"}],"consequence":"","feedback":"Implementing our standards and protecting our brand name is as important as reliable business relationships and good prices.","feddback_complete":"Implementing our standards and protecting our brand name is as important as reliable business relationships and good prices. After a wave of suicides at Foxconn, a key Apple supplier, Apple stopped working with them and switched to Pegatron.If a change of partners is really impossible, we should at least conduct local surprise visits to put pressure on the implementation of new processes.","feedback_source":""}},{"titre":"#03","card_category":"Fraud","type":"dilemma","position":"Random","dilemma":{"question":"A rumour about fraud is spreading in the office;Your colleague and friend announces to you, totally frightened, that he is responsible. You know that he has been having major financial problems since his wife lost her job.What do you do?","answer":[{"answer":"You decide not to denounce him knowing that if someone discovers that you knew, you will be in serious trouble.","reputation":"-3","business":"-3"},{"answer":"You decide to denounce him knowing that you are going to aggravate his situation and lose his friendship.","reputation":"3","business":"3"}],"consequence":"","feedback":"No company can afford to neglect fraud: Within the last 2 years, 47% of companies experienced fraud, adding up to $ 42 billion of losses.","feddback_complete":"No company can afford to neglect fraud: Within the last 2 years, 47% of companies experienced fraud, adding up to $ 42 billion of losses.Regardless of an organisation’s sector of activity or size, an employee can cause a median loss of $60 000 , a manager 150 000 $, an executive 600 000 $. Losses tend to rise with a fraudster’s level of authority. Keeping silent about an illegal situation is never right but speaking up in this context is very hard. It would be best to convince your friend to denounce himself. (Sources: PwC’s Global Economic Crime and Fraud Survey 2020; ACFE - Report to the Nations - 2020 Global study on occupational fraud and abuse)","feedback_source":"(Source: PwC’s Global Economic Crime and Fraud Survey 2020)"}},{"titre":"#06","card_category":"Discrimination","type":"dilemma","position":"Random","dilemma":{"question":"You are recruiting for a position based in Germany. The team is mostly masculine and you are asked to pay attention to diversity when recruiting new colleagues. Also, the new colleague needs to be able to integrate the team quickly to reduce the huge workload fast.You have 2 profiles: a young German woman and a middle-aged Brazilian man, who has been living in Germany for 2 years.What do you do?","answer":[{"answer":"You choose the German woman. She for sure has the great German work ethics and will integrate the team quickly! Also, you will get praised for increasing diversity. ","reputation":"2","business":"1"},{"answer":"You choose the Brazilian man because he has more experience on the job. ","reputation":"2","business":"1"}],"consequence":"","feedback":"Diversity in all aspects is beneficial to companies: Gender-diverse companies are 25% more likely to outperform on profitability and ethnically and culturally diverse companies 36%.","feddback_complete":"Being German is no guarantee for good work ethics; such a deduction is based on stereotypes and discriminates the Brazilian candidate. As would a choice based on gender. Stereotypes influence our decision unconsciously and we have to be particularly careful. For example, we perceive people wearing glasses as more intelligent or trustworthy but less attractive.At Hager Group, we value both gender and cultural diversity because both are highly beneficial. Gender-diverse companies are 25% more likely to outperform on profitability and ethnically and culturally diverse companies 36%.In this situation, you should run further tests and interviews or even invite the candidates to spend 2 days with the team to find out who the best candidate is. (Sources: McKinsey report, Diversity wins: How inclusion matters, 2020)","feedback_source":"(Source: McKinsey report, Diversity wins: How inclusion matters, 2020)"}}],"question":[{"titre":"#01","card_category":"no_category","type":"question","position":"second","question":{"question":"What is the ethics email address at Hager Group? ","answer":["ethics@hagergroup.com","letstalk@hagergroup.com","ethicall@hagergroup.com","",""],"correct_answer":"0","correct_answer_explanation":"ethics@hagergroup.com","source":"","reputation":"2"}},{"titre":"#09","card_category":"no_category","type":"question","position":"Random","question":{"question":"The existence of an alert hotline increases the chances to detect fraud by how much?","answer":["Not at all","By 26%","By 58%","",""],"correct_answer":"2","correct_answer_explanation":"By 58%In organisations with a hotline 49% of fraud cases are detected via tips within 12 months of their occurrence. In organisations without a hotline only 31%, and it takes on average 18 months. ","source":"ACFE - Report to the Nations - 2020 Global study on occupational fraud and abuse","reputation":"6"}},{"titre":"#07","card_category":"no_category","type":"question","position":"Random","question":{"question":"What share of executives globally would justify making cash payments to win or retain business?","answer":["5%","13%","25%","",""],"correct_answer":"1","correct_answer_explanation":"13% Worryingly, 18% of executives in a financial position and even 6% of the heads of compliance.","source":"Source: EY-Global Fraud Survey 2018","reputation":"6"}},{"titre":"#17","card_category":"no_category","type":"question","position":"Random","question":{"question":"How much higher is a company's net profit margin when its executive committee includes at least 33% women?","answer":["2 times higher","6 times higher","10 times higher","",""],"correct_answer":"2","correct_answer_explanation":"Over 10 times higher Companies with no women on their executive committees have a net profit margin of 1.5%, whereas those with more than 33% women at this level reach a 15.2% net profit margin.","source":"Source: The Pipeline - Women Count 2020","reputation":"4"}},{"titre":"#18","card_category":"no_category","type":"question","position":"Random","question":{"question":"42% of occupational fraudsters were…?","answer":["Living beyond their needs","Experiencing financial difficulties","","",""],"correct_answer":"0","correct_answer_explanation":"…living beyond their needs. Only 24% were experiencing financial difficulties.","source":"Source: ACFE - Report to the Nations - 2020 Global study on occupational fraud and abuse","reputation":"2"}},{"titre":"#05","card_category":"no_category","type":"question","position":"Random","question":{"question":"What share of business leaders globally consider it important that their organisation operates with integrity?","answer":["38%"," 67%","95%","",""],"correct_answer":"2","correct_answer_explanation":"95%","source":"Source: EY Global survey 2020","reputation":"2"}},{"titre":"#12","card_category":"no_category","type":"question","position":"Random","question":{"question":"Globally, how many employees say that they have observed unethical conduct in their organization within the last 12 months? (Not taking into consideration if they reported the situation or not.)","answer":["12%","33%","47%","",""],"correct_answer":"2","correct_answer_explanation":"47% reported observing misconduct","source":"Source: ECI, Global Business Ethics Survey Report 2021.","reputation":"4"}},{"titre":"#19","card_category":"no_category","type":"question","position":"Random","question":{"question":"What age group is more likely to fraud?","answer":["26 - 30 years","31 - 45 years","46 - 65 years","",""],"correct_answer":"1","correct_answer_explanation":"People between the ages 31-45 (most likely 36-40 years)Although perpetrators between 31 - 45 are the most likely, the damage caused increases with the age of the fraudsters: 55+ years - median losses of $425,00036 - 40 years - median losses of $150,000 ","source":"Source: ACFE - Report to the Nations - 2020 Global study on occupational fraud and abuse","reputation":"4"}},{"titre":"#02","card_category":"no_category","type":"question","position":"Random","question":{"question":"How many ethical questions you need to ask yourself when making a difficult decision at Hager Group?","answer":["2","4","None","",""],"correct_answer":"1","correct_answer_explanation":"The 4 ethical questions are : - Do I respect the law when I make this decision?- Do I respect the Hager Group Ethics Charter and company values when I make this decision?- Would I tell my family and friends about this decision?- How would I feel if I saw my decision in the newspapers or on the social networks?","source":"","reputation":"2"}},{"titre":"#13","card_category":"no_category","type":"question","position":"Random","question":{"question":"What type of misconduct is most reported via an alert system?","answer":["Abusive behaviour","Favouritism","Conflicts of interest","",""],"correct_answer":"0","correct_answer_explanation":"Abusive behaviour with 58% followed by Conflicts of interest 44% Management lying to employees 43%Hiring practices 40% Favouritism towards certain employees 38%","source":"Source: ECI, Global Business Ethics Survey Report 2021.","reputation":"6"}},{"titre":"#06","card_category":"no_category","type":"question","position":"Random","question":{"question":"What percentage of business executives think that, globally, bribery/corruption present the greatest risk to the long-term success of their business?","answer":["8%","18%","32%","",""],"correct_answer":"2","correct_answer_explanation":"32%","source":"EY Global Integrity Report - emerging markets perspective 2020","reputation":"4"}},{"titre":"#15","card_category":"no_category","type":"question","position":"Random","question":{"question":"How does leadership diversity impact the financial performance of a company?","answer":["No direct impact on the financial performance","Slight positive impact on the financial performance","Strong positive impact on the financial performance","",""],"correct_answer":"2","correct_answer_explanation":"Leadership diversity has a strong positive impact.Companies with diverse executive teams (+33%) have a net profit margin over 10 times greater than companies with no women at this level.","source":"Source: The pipeline - Women count 2020","reputation":"4"}},{"titre":"#14","card_category":"no_category","type":"question","position":"Random","question":{"question":"When employees are under pressure, are they more likely to behave unethically?","answer":["No, if the company culture is ethical, people will behave correctly no matter the pressure.","Likely, the probability for unethical behaviour increases by 55%.","Very likely, the probability for unethical behaviour increases by more than 200%.","",""],"correct_answer":"2","correct_answer_explanation":"Very likely.The impact of pressure is huge and increases the probability of unethical behaviour by more than 200%. 84% of employees under pressure observe misconduct compared to only 39% of employees who do not feel pressure.","source":"Source: ECI, Global Business Ethics Survey Report 2021.","reputation":"6"}},{"titre":"#10","card_category":"no_category","type":"question","position":"Random","question":{"question":"Alert hotlines help companies to reduce their fraud losses by how much?","answer":["15%","28%","64%","",""],"correct_answer":"2","correct_answer_explanation":"64%","source":"ACFE - Report to the Nations - 2020 Global study on occupational fraud and abuse","reputation":"4"}},{"titre":"#04","card_category":"no_category","type":"question","position":"Random","question":{"question":"What is the name of our Integrity Alert System at Hager Group?","answer":["SafeCall","Just Talk","Let's Talk","",""],"correct_answer":"2","correct_answer_explanation":"Let's Talk","source":"","reputation":"2"}},{"titre":"#03","card_category":"no_category","type":"question","position":"Random","question":{"question":"Who deals with ethical problems at Hager Group and guarantees the correct functioning of our Integrity Alert System Let's talk?","answer":["The Ethics Ambassadors Network","The Group Ethics Officer","The HR department","",""],"correct_answer":"1","correct_answer_explanation":"Our Group Ethics Officer. Nota bene: You can always turn to your manager or HR contact if you have an ethical problem.","source":"","reputation":"2"}},{"titre":"#20","card_category":"no_category","type":"question","position":"Random","question":{"question":"What is the average period to detect a fraud?","answer":["14 months","17 months","5 months","",""],"correct_answer":"0","correct_answer_explanation":"The typical time between when a fraud begins and when it is detected is 14 months, the median loss in this period is around $135.000.","source":"Source: ACFE - Report to the Nations - 2020 Global study on occupational fraud and abuse","reputation":"4"}},{"titre":"#16","card_category":"no_category","type":"question","position":"Random","question":{"question":"What is the probability of retaliation after reporting a misconduct?","answer":["44%","61%","85%","",""],"correct_answer":"1","correct_answer_explanation":"61%Examples of retaliation:- Other employees intentionally ignored me or began treating me differently 25% - I was given an unfavourable work assignment(s) 23%- My supervisor intentionally ignored me or began treating me differently 22%.","source":"Source: ECI, Global Business Ethics Survey Report 2021.","reputation":"6"}},{"titre":"#08","card_category":"no_category","type":"question","position":"Random","question":{"question":"What is the best way to detect fraud in an organisation?","answer":["Via tips","Through management reviews","Through internal audits","",""],"correct_answer":"0","correct_answer_explanation":"The best way is tips by employees or third parties : 43% of fraud cases are detected that way.Others detections of fraud: Management reviews: 15% 12%Internal audit: 13% 15%Accident: 7% 5%","source":"ACFE - Report to the Nations - 2020 Global study on occupational fraud and abuse","reputation":"2"}},{"titre":"#11","card_category":"no_category","type":"question","position":"Random","question":{"question":"If condemned, what is the average fine organizations have to pay for corruption?","answer":["$50,000","$150,000 ","$220,000","",""],"correct_answer":"1","correct_answer_explanation":"$150,000, always in addition to the direct cost of the fraud","source":"ACFE - Report to the Nations - 2020 Global study on occupational fraud and abuse","reputation":"4"}}],"breaking_news":[{"titre":"#05","card_category":"no_category","type":"breaking_news","position":"third","breaking_news":{"question":"A harassment prevention charter at work has just been implemented in your company. ","business":"1","reputation":"2"}},{"titre":"#04","card_category":"no_category","type":"breaking_news","position":"Random","breaking_news":{"question":"You receive the Responsible Business Award for the sustainable management of your sourcing chain.Well done!","business":"3","reputation":"3"}},{"titre":"#06","card_category":"no_category","type":"breaking_news","position":"Random","breaking_news":{"question":"You are deploying a global training on ethical behaviour for your managers. It's a success!","business":"2","reputation":"2"}},{"titre":"#10","card_category":"no_category","type":"breaking_news","position":"Random","breaking_news":{"question":"You are involved in a price-fixing scandal along with major competitors. It's a very bad news for business!","business":"-5","reputation":"-4"}},{"titre":"#01","card_category":"no_category","type":"breaking_news","position":"Random","breaking_news":{"question":"The "Great Place to Work" list has been published and you are in first place! Congrats!","business":"2","reputation":"2"}},{"titre":"#12","card_category":"no_category","type":"breaking_news","position":"Random","breaking_news":{"question":"You are accused of providing a totally insufficient social compensation plan for the closure of a production site. It's not good for your reputation!","business":"-2","reputation":"-4"}},{"titre":"#14","card_category":"no_category","type":"breaking_news","position":"Random","breaking_news":{"question":"Your business is hit by a global financial scandal that is making headlines. This is fake news because you have nothing to do with it but the damage is done!","business":"-4","reputation":"-4"}},{"titre":"#03","card_category":"no_category","type":"breaking_news","position":"Random","breaking_news":{"question":"You fight against gender inequality and your CEO is nominated a HeForShe Impact Champion for the UN campaign.","business":"3","reputation":"4"}},{"titre":"#07","card_category":"no_category","type":"breaking_news","position":"Random","breaking_news":{"question":"You affirm your desire to be an ethical company: you have stopped working with several of your suppliers following a scandal about polluted local water.","business":"2","reputation":"3"}},{"titre":"#02","card_category":"no_category","type":"breaking_news","position":"Random","breaking_news":{"question":"You are developing your diversity policy and are committed to hiring more than 200 handicapped persons.It's a strong message of promoting diversity!","business":"2","reputation":"3"}},{"titre":"#13","card_category":"no_category","type":"breaking_news","position":"Random","breaking_news":{"question":"The factory of one of your major suppliers in Asia collapses due to negligence and 450 workers are killed. The fallout in the press is catastrophic!","business":"-5","reputation":"-5"}},{"titre":"#09","card_category":"no_category","type":"breaking_news","position":"Random","breaking_news":{"question":"A member of your executive board is involved in an embezzlement case. ","business":"-2","reputation":"-3"}},{"titre":"#08","card_category":"no_category","type":"breaking_news","position":"Random","breaking_news":{"question":"Privileging eco-packaging for your new product is a success: your customers are delighted and your sales take off!","business":"4","reputation":"3"}},{"titre":"#11","card_category":"no_category","type":"breaking_news","position":"Random","breaking_news":{"question":"Your company falsified the product homologation for a major new product line.","business":"-3","reputation":"-2"}}],"reputation_battle":[{"titre":"#01","card_category":"no_category","type":"reputation_battle","position":"RB first","reputation_battle":{"question":"Your two companies have just responded to the same call for tenders. After much hesitation, the customer chooses the candidate with the best environmental reputation! This cooperation will improve the client’s environmental performance and reputation as well.","business":"4","tie_question":"What is the minimum amount of a fine per day for the violation of breaking environmental laws or regulations?","answer":["$500","$1,500","$2,500"],"correct_answer":"2","correct_answer_explanation":"The minimum fine for regulatory non-compliance is $2,500/day/per violation, while the maximum can range from $25,000 to $1,000,000/day/violation.","source":"(Source: Average Cost of Environmental Fines, Violations, and Settlements at Industrial Facilities, RMA, Dennis Ruhlin)"}},{"titre":"#02","card_category":"no_category","type":"reputation_battle","position":"RB second","reputation_battle":{"question":"It's International Women's day and time to take stock. The company with the best reputation is also well known for their efforts to increase diversity and inclusion: extended training and development opportunities for women, a good work-life balance, flexible working hours… The number of women in leadership positions has doubled since last year and your performance, has outshone your competitors by far.","business":"5","tie_question":"To increase financial benefits, companies must have a high share of women in:","answer":["Communication and creative positions","Leadership positions","Technical and manufacturing positions"],"correct_answer":"1","correct_answer_explanation":"Companies that have a high share of women in leadership positions (over 30%) experience what is called "innovation intensity" and produce more patents - on average 20% more than teams with male leaders.","source":"(Source: Companies with more female executives make more money—here’s why, CNBC, 2018.)"}},{"titre":"#03","card_category":"no_category","type":"reputation_battle","position":"RB third","reputation_battle":{"question":"The company with the excellent reputation also takes their social responsibility very seriously. You have been supporting "World of Children" with considerable donations and voluntary work of your employees for years now. World of Children protects vulnerable children, who have been victim to sexual abuse or bullying, or suffer from traumatic experiences or serious illnesses. Your continuous engagement has become widely known and underlines your positioning as a family-owned company with the human being at the centre of all its actions. This convinces more and more partners and clients to work with you. ","business":"5","tie_question":"What percentage of management and law students (millennials) refuse to work in companies that do not value social and environmental commitment even when facing a financial trade-off?","answer":["34%","53%","69%"],"correct_answer":"2","correct_answer_explanation":"69% of students would refuse to work for a company with a negative reputation about their Corporate Social Responsibility. ","source":"(Source: On the CSR perception of millennials, An Analysis among School of Management and Law Students, Zurich University of Applied Sciences, 2019.)"}}]}

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Partie eaxx-6726